Hello 
My name is Michelle. I was born here in Cornwall. I have lived here the majority of my life. so , as you can imagine , I am a very proud Cornish Maid.
I was a Registered Dental Nurse for 17 years ,  I absolutely adored my roles in private, independent and NHS practices. I have always had a creative side which I wanted to explore further. So here I am doing what I truly adore, making Sterling Silver Jewellery . I welcome commissions and have made some truly beautiful sentimental pieces ranging from hand-stamped wedding bands, engagement bands , hand-stamped name rings , as well as all of the other beautiful pieces ranging from stacking bracelets, anklets, earrings  the list goes on. I also like to collect sea glass from our local beaches with my son . Thankyou for taking the time to look through my designs, your support is always truly appreciated x

Please, feel free to contact me to discuss any custom orders , whole sale prices or for any questions . See below 
email : kmsilverdesignscornwall@gmail.com 
Follow me on Instagram and Facebook 
@kmsilverdesignscornwall

 

K M Silver Designs Cornwall Privacy Policy:

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How we manage your data online :

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When you place an order online, via our website, we receive correspondence of your order.​

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We then create your requested jewellery pieces, ensure that they are up to the highest of standards and carefully package up each item. 

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Once your order has been dispatched from us we do not save any of your payment details.

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We do not have any copies of your personal data as hard files or on our computers.

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We will have your email address if you have subscribed to our mailing list,  for updates and offers on our website, this is only done with your permission and is easy to opt out of, should you change your mind.

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We will never sell, share or retain any of your personal details, without your authorisation . 

We understand how important confidentiality is. 

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Children’s jewellery safety guidelines:

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 We would ask that you follow our safety guidelines.

• Beads, earrings and any jewellery with small parts is not suitable for children under 3 years old and may present a choking hazard.

• We do not recommend that jewellery be given to any child under 36 months.

• Jewellery is not a toy and should not be worn for play and extended periods of wear, over 24 hours or whilst sleeping.

• Our children’s earrings are not suitable for initial piercing or the healing period.

• Earrings should be cleaned frequently to help prevent infection. Simply clean them with warm water and mild soap before rinsing thoroughly with warm water and drying with a clean soft cloth.

• When fitting earrings, please be careful when pushing the butterfly backs onto the stems. Earrings that are worn too tight may become embedded in the earlobe.

• Do not allow children to put jewellery in their mouth.

• To ensure it doesn’t become too tight, your child’s jewellery will need to be replaced as they grow. Please don’t allow them wear an item which is too small for them.

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Returns Policy 

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If you are not completely satisfied with your purchase, please contact us via the email provided below ASAP, once correspondence has been retained , simply return the item to us in its original unused and unworn condition within 14 days of receipt of purchase and correspondence .

Returned items, should be unused, unworn, free of any indentations and must be returned in its original packaging with any enclosed documentation.

A close inspection will be carried out, before an issue of a refund excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.

Please note:

Goods will only be accepted for return if we have received an email and are returned within 14 days of delivery, unless we have notified you otherwise.

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The item is your responsibility until it reaches us. Therefore, for your own peace of mind, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Please also note , we will refund an item if it is faulty, after a thorough check of the item has been carried out.  

Personalised jewellery cannot be refunded, therefore you should always ensure that any spelling or date is correct before you go ahead and purchase the item. 

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Earrings are also not valid for refunds, exchanges and returns due to health and hygiene reasons.

Please allow 7-10 working days for a refund to be processed.

Shipping

When you place an order, an estimated shipping and delivery date is provided for you, based on the availability of your items and the shipping options you choose.

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General in stock items will be processed within 3-5 working days 

Items that are hand stamped or especially made to order items can take up to 14 working days .

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Please, keep that in mind. If you require an item sooner, please ensure that you contact us via email and we will do our best to get the requested item out to you sooner. 

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Each order is entitled to" free standard postage via Royal Mail"  . Please also consider that this is not a tracked service, therefore if any item does get lost in transit , we are unable to make a claim for this. This will result in not being able to refund/replace .

If you would like to track your item, please upgrade to "Royal Mail first class signed" for option , which can be selected from the drop down postage menu at check out .